Outstanding service and patient care!
Here is my story. I couldn't have done it without Acubalance. right from day one, Spence and I had a connection. He made me feel important and cared. My simple quest was to battle infertility. My husband and I never felt alone in our fight! Ultimately, that feeling of being cared for relaxed both of us and, to a large degree, allowed us to concentrate on ensuring a successful outcome to our treatment. We never doubted that we were getting the very best care that we could hope for. We never doubted that everyone at acubalance wanted to see us succeed!We never doubted that our best chance at starting our family---- a basic biological impetrative that every person in our society should have a chance at --- was with acubalance.
June 06 I had a failed cycle at Genesis-immediately found out from a internet board about IVF on acubalance. I made a appointment right away, the negative outcome was behind me at that point on. Spence put me on a strict diet and I came in one time per week. He made me feel relaxed and in power finally. in nov 06, we tried another cycle at Genesis only be told that they were cancelling my cycle due to my left ovary hiding.not enough eggs. Genesis gave up on us. meanwhile I consulted with DR Havelock at PCRM, a new hip, new kid on the block clinic in burnaby. Then I found out I had to get a fibroid removed and was put on lupron depot for 7 months. That Christmas Spence called me at home and asked how I was doing. It really impressed me has a patient- I was still on a quest! so I had the surgery in Feb 07. (previous to this I had 2 other surgeries (lap in nov 05 and septum removal in feb 05). Discovered I had severe endometriosis then too.
Then in july 07 we tried another cycle. Spence was great thruout this cycle too. but turned out to be a chemical pregnancy. I was not ready to give up yet. We said this was our last attempt, & started my treatments and discovered my estrogen was too high so had to postpone my cycle by one week- meanwhile I was given calcium glucate by spence and this helped to control my levels. we were good to go the week after that. The outcome was unbelievable, we managed to triple our egg quantity and managed to get the best quality also. Spence met my husband and I at the clinic after/before the transfer, he did this on his own time and was even late for his own patients..I felt really bad about this.
I am very proud to announce that we are finally pregnant with twins!!! We couldn't have done it without acubalance's help.. They are experienced, patient, caring and I would definitely recommend any of the DR's there. The receptionist are organized and friendly. Thank you, thank you, you guy's are dream maker's!
Valerie and Greg 2007.